Lyft’s beefing up its driver background examine course of with two new options it says are supposed to “[improve] the protection and safety of [its] platform.” It right this moment introduced steady background checks and enhanced id verification, each of which is able to roll out within the coming days to weeks.
“The security of the Lyft neighborhood is our high precedence, and because the starting, we’ve labored to design insurance policies and options that shield each drivers and riders,” Lyft wrote in a weblog publish. “Our purpose is to make each journey — in a automobile, on a motorcycle, or on a scooter — protected, comfy, and dependable.”
Towards that finish, steady legal background checks will monitor drivers every day and instantly notify Lyft of “any disqualifying legal convictions,” the corporate says. Lively drivers who don’t go an annual screening — which features a Social Safety quantity hint, nationwide legal search, county court docket data search, federal legal search, and a U.S. Division of Justice 50-state intercourse offender registry search — along with steady screenings might be barred from the platform. It’s unclear if they will grow to be eligible to reapply.
As for the brand new and improved id verification course of, Lyft says it combines driver’s license verification with photographic id verification to forestall id fraud. Drivers recognized as probably fraudulent might be requested to volunteer a real-time photograph of their face and proof that they’re carrying an authorised ID.
“This enhanced id verification course of will layer onto the number of safety instruments we already use to detect early indicators of fraud, and such probably fraudulent drivers might be required to finish this verification course of as a way to proceed driving on our platform,” Lyft added.
Lyft’s rollout of steady background checks comes after Uber launched an identical characteristic in U.S. in July 2018, utilizing know-how developed by startup Appriss. (Uber beforehand solely ran background checks on drivers “periodically.”) On the time, it instructed Axios that in a pilot check, it led to 25 drivers being eliminated.
There’s a big and rising marketplace for steady background examine providers, and for a great cause — conventional background checks are one-time deal, so if a contract employee commits a criminal offense just a few weeks right into a job, their employer normally stays none the wiser. Final yr in Massachusetts, greater than eight,000 ridesharing drivers failed a state background examine for infractions like license suspensions, sexual offenses, and violent crimes, and CNN lately pegged the variety of U.S. Uber drivers accused of assaulting passengers at 103.
San Francisco-based Checkr, which counts Instacart, Grubhub, and Uber amongst its base of greater than 10,000 clients, in July launched Steady Examine, which it says was co-developed with Uber. When it identifies that an worker was concerned in legal exercise, like a brand new or pending cost for a DUI, it notifies the employee’s employer, who can examine additional.